Case Study: UCS Solutions achieves continuity, compliance and reduced complexity with Mimecast

UCS addresses continuity, compliance and complexity with Mimecast

UCS Solutions, a Business Connexion subsidiary and ISO/ITIL-certified ICT provider to the retail sector, was struggling with an on‑premise email archive that couldn’t keep pace with rising mail volumes. Storage limits, LAN-dependent access, database/replication errors and Outlook retrieval issues frustrated mobile users, strained Exchange and support staff, and prompted a review when licenses were up for renewal.

After evaluating options, UCS implemented Mimecast’s cloud-based archive, security and continuity bundle integrated with Exchange. The solution reduced storage and management overhead, improved Exchange stability and mobile access (no VPN), centralized email branding and policy enforcement, supported POPI/PCI/ISO compliance, and cut support demand through self‑help portals—delivering stronger protection and simpler operations.

UCS Solutions

Luis Lourenço

Executive: Infrastructure Services