Case Study: TasRail strengthens email security and cuts support costs with Mimecast

TasRail cuts email support calls by 80% with Mimecast

TasRail, a state-owned freight rail operator in Tasmania, faced significant email security challenges. Their legacy on-premises system failed to stop a ransomware attack and was poorly suited for their cloud-based tools, putting continuous 24x7 operations at risk. Based on a recommendation, ICT Manager Andrew Quill turned to Mimecast for a cloud-based email security solution.

Implementing Mimecast Email Security immediately slashed malicious emails and business email compromise attacks, eliminating user "noise." The solution’s success led to adding Mimecast M2A for archiving and continuity. Results were dramatic: email support queries dropped by 80%, saving thousands of dollars monthly, while providing a secure, always-available archive that supports governance and paves the way for broader cloud integration.

TasRail