Case Study: RAM Group achieves 100% email delivery and always-on continuity with Mimecast

RAM Group looks to Mimecast for 100% delivery success

RAM Group, a South African forwarding and courier business with 26 hubs, 53 partner offices and more than 650 staff, depends on email for day-to-day operations and handles 20,000–30,000 messages daily. After a catastrophic mail-server failure exposed gaps in continuity, archiving and compliance, the company sought a solution that would guarantee availability, evidential-quality records and reduce the operational risk to its delivery business.

RAM implemented Mimecast’s cloud-based service with two geographically separate gateways, providing continuous access to historical and new mail via a web console, full long-term archiving with forensic audit trails, and policy-driven data management plus spam/virus protection. The result was seamless failover during outages, reduced administration, measurable savings in storage and infrastructure, improved compliance and peace of mind that email — and customer service — remain uninterrupted.

RAM Group

Lance Soller

Group IT Manager