Case Study: Youi achieves secure, compliant email and outstanding customer service with Mimecast UEM

Mimecast helps Youi deliver outstanding customer service

Youi is a fast-growing Australian and New Zealand general insurer (about 1,700 employees) that relied on an aging Exchange setup and point solutions for critical email functions. As the business pushed to differentiate on customer experience, its email environment—manual PST archiving, fragile backups, poor eDiscovery and compliance controls, and limited security—became a risk and operational bottleneck.

Youi upgraded to Exchange Server 2013 and deployed Mimecast Unified Email Management, quickly moving inbound and outbound mail to the Mimecast cloud. The solution delivered automated cloud archiving with Outlook integration and audit logs, improved spam, malware and targeted-threat protection, and policy-driven DLP, enabling user self-service retrieval, faster eDiscovery, reduced IT support effort, and more secure, reliable email-driven customer communications.

Youi

Ricky Balea

Infrastructure Manager