Case Study: Automobile Association of South Africa achieves always-on email continuity and enhanced security with Mimecast

Mimecast gives peace of mind to the Automobile Association

The Automobile Association of South Africa, a long-standing leader in 24-hour emergency roadside assistance, depends heavily on email to serve members and manage operations. With over 400 users (including 120 call‑centre staff) sending hundreds of thousands of internal and external messages each month, the AA needed 100% email uptime, regulatory-compliant archiving and strong spam/virus protection because downtime directly threatened responsiveness and reputation.

Mimecast’s cloud-based Unified Email Management (UEM) delivered carrier-grade continuity, security and offsite archiving via a quick SaaS deployment. Within hours the AA gained uninterrupted email continuity, comprehensive spam and virus filtering, searchable long‑term archives, reduced capex and maintenance, and restored confidence that email would remain available even during Exchange outages.

Automobile Association of South Africa

Jaco van der Merwe

General Manager IT