Case Study: a major telecommunications company improves compliance and remediates Slack data risks with Mimecast Aware

Major Telecommunications Company remediates 20,000 Slack credit card shares with Mimecast

A major telecommunications company faced significant compliance risks after rolling out Slack, as employees were storing large volumes of personally identifiable information (PII) and payment card industry (PCI) data within messages. To prevent data loss and enable eDiscovery, the company turned to Mimecast and its product, Mimecast Aware.

Mimecast implemented Aware to automatically scan Slack messages for sensitive data, which identified and remediated over 20,000 instances of shared credit card information in a single year. The solution improved the company's risk posture by shortening the breach lifecycle by approximately 29 days and helped avoid potential non-compliance costs. Mimecast's tools also allowed the company to coach employees on secure work habits in real time.