Case Study: Johannesburg City Parks achieves email efficiency and cost savings with Mimecast

Johannesburg City Parks saves IT hours managing 22,278 hectares with Mimecast

Johannesburg City Parks, the entity responsible for managing vast green spaces and public parks in the city, faced a significant IT challenge. Their email system required constant manual maintenance from the IT manager, who spent half his day managing quarantines and monitoring 300 staff mailboxes, which hindered strategic work. The vendor Mimecast was engaged to address this issue with its cloud-based email management service.

The solution implemented by Mimecast provided automated email management, spam control, and data leak protection. This eliminated the need for a quarantine folder and drastically reduced the administrative drain on IT staff. The results were significant time savings for the IT department, allowing them to shift from mundane tasks to proactive, strategic planning. Mimecast also ensured compliance with data regulations and reduced bandwidth by only allowing valid email onto the network.

Johannesburg City Parks