Case Study: University of Tennessee Medical Center achieves 60% IT cost savings and unified cloud email management with Mimecast

HIPAA Compliance Requires Highest Email Security Standards

University of Tennessee Medical Center, a 4,600‑user Level I trauma and academic hospital serving East Tennessee, was struggling with rising spam and virus outbreaks, limited archival and retrieval capabilities, no coordinated disaster‑recovery plan, and the need to meet HIPAA encryption requirements for email. Their existing stack of appliances and third‑party software was costly, slow, and difficult to maintain.

UT Medical Center moved to Mimecast’s cloud email service, which consolidated anti‑spam, anti‑virus, archiving/retrieval, disaster recovery and policy management while integrating with their content‑based encryption. The switch was straightforward, delivered strong vendor support, and let them retire multiple appliances and servers—cutting IT costs by about 60%, reducing spam and viruses to virtually zero, and shrinking administrative time from roughly 40 hours to under two hours per month.

University of Tennessee Medical Center

Jerry Hook

Manager of Windows Systems