Case Study: Higgs & Sons achieves a branded confidential email service with Mimecast Secure Messaging

Higgs & Sons Creates Its Own Confidential Email Service with Mimecast Secure Messaging

Higgs & Sons is a 250‑employee law firm in the West Midlands that relies heavily on email to share sensitive client information, particularly in its family law practice. With device proliferation and shared mailboxes increasing the risk of confidential data being exposed, the firm wanted a simple, branded secure-email offering that would reduce risk, add client value and differentiate the practice from competitors.

The firm deployed Mimecast Secure Messaging—a cloud‑based, password‑protected portal integrated with its existing Mimecast services—and branded it as a Higgs & Sons offering. The solution required no extra client software, was legally hardened with bespoke terms of service, proved popular with staff and clients, reduced cost and complexity versus third‑party tools, and has been rolled out firm‑wide with added features (message expiration and just‑in‑time security), delivering stronger protection and a clear market differentiator.

Higgs & Sons Solicitors

Adam Cutler

IT Manager