Case Study: Gauteng Shared Service Center achieves significant cost savings and email continuity with Mimecast

GSSC does more with less, thanks to Mimecast

Gauteng Shared Services Center (GSSC), the Gauteng Provincial Government’s shared back‑office provider, depended on email for almost all workflows—serving about 18,000 mailboxes and processing over five million messages a month. Aging infrastructure, a 40% IT budget cut, mandatory ten‑year retention and growing volume and attachment sizes threatened continuity, compliance and day‑to‑day operations.

GSSC deployed Mimecast’s cloud email security, continuity and archiving via Afrovation, moving to a SaaS model with ten‑year archival across triple‑redundant data centers, fast enterprise search, spam and attachment controls, and outage resilience. The solution removed capex, reduced per‑email costs by more than 40%, avoided multi‑million‑rand storage quotes and delivered compliant, reliable email and measurable cost and operational savings.

Gauteng Shared Service Center

Lemmy Chappie

General Manager: Technology Support Services