Case Study: Lals Group achieves US$70,000 annual cost savings and slashes email admin time with Mimecast

Bottomless Archive and Ease of Use brings US$70,000 annual cost saving to Dubai’s Lals Group

Lals Group, a Dubai-based retail, trading and hospitality company with about 500 email users, was struggling with an on-premise Exchange environment that was admin-intensive and unreliable. Restrictive mailbox quotas forced users into inconsistent .pst archiving, PCs crashes led to lost mail, upgrades were costly and time-consuming, and the IT team fielded daily support calls just to keep email running.

Lals Group implemented a hybrid cloud archive with Mimecast—seamlessly integrated into Outlook with advanced eDiscovery and centralized management—keeping company data in the UK. The change cut IT email admin time from 20% to 5%, delivered an annual cost saving of US$70,000 compared with on-premise, reduced support calls, and improved performance, security and availability so the IT team could focus on higher‑value tasks.

Lals Group

Libu Thomas

Group IT Manager