Case Study: Brown & Brown Insurance achieves 5x faster eDiscovery and 100% data integrity with Mimecast

Backing up email archive to DVDs was time consuming and risky

B&B Protector Plans, a subsidiary of Brown & Brown that provides specialized insurance programs, struggled with regulatory requirements (Sarbanes‑Oxley, HIPAA) and a slow, labor‑intensive archiving process for its ~600 email users. The company relied on exporting Exchange journals to DVDs across 20 locations, which made eDiscovery and chain‑of‑custody compliance time consuming—retrieving a year’s email could take a week or more—and placed heavy hardware and staffing burdens on IT and local offices.

Switching to Mimecast’s SaaS unified email management solution replaced the DVD workflow with cloud‑based archiving, discovery, continuity and security, eliminating on‑premises hardware and manual processes. As a result B&B achieved 5x faster eDiscovery (benchmarked retrieval reduced to about 90 minutes), improved data integrity to 100%, consolidated anti‑spam/anti‑virus and other services for predictable costs, and cut expected labor and eDiscovery expenses.

Brown & Brown Insurance

Brian Panico

Director of IT