Case Study: City of Calgary achieves remote facility security during COVID-19 with Milestone Systems

How This City’s Operations Managed Covid Using Video Technology

The City of Calgary faced an urgent challenge at the start of the pandemic when it had to lock down all public facilities, including arenas, pools, and city hall, across 900 sites. With many staff unable to work on-site, the city needed a way to remotely verify that locations were secure. The City of Calgary used Milestone Systems’ XProtect Smart Wall dashboard and camera views to support its security operations.

Milestone Systems helped the City of Calgary remotely monitor multiple facilities and deploy mobile patrols to confirm sites were safely locked down. According to the case study, the video system enabled staff to check facilities remotely and maintain security during the emergency, helping the city manage operations across its large network of sites.

City of Calgary

Alex Lee

Security Advisor of Technical Operations