Case Study: Ekokem increases customer satisfaction and safety with Milestone Systems' XProtect

Ekokem - Customer Case Study

Ekokem, a Nordic environmental services and waste-management company, needed to replace an outdated, analogue and fragmented security setup with a centralized, user‑friendly system that could support multiple sites, improve situational awareness for staff safety, and scale with planned expansion. They also wanted new ways to market their services and demonstrate transparent, environmentally responsible waste handling to customers.

Milestone Platinum partner Empower installed Milestone XProtect Corporate with 80 Axis and Bosch IP cameras accessed via the XProtect Smart Client. Selected live feeds are shared with customers for transparency and marketing, while operators gain faster access to all sites for incident review and safety monitoring. The result: higher customer satisfaction, improved security and operational efficiency, and a scalable open‑platform solution that supports future integrations (thermal cameras, LPR) as Ekokem grows.

Ekokem

Timo Kapulainen

Maintenance Supervisor