Case Study: Åhléns Department Store achieves enhanced staff safety and faster crime resolution with Milestone Systems

Ahlens department stores protect personnel with Milestone IP video

Åhléns, a leading Nordic department store group with dozens of locations and thousands of employees, needed a scalable, future‑proof way to protect staff and customers—especially at the new Kista Galleria store open until 10 pm. Previous systems only monitored registers without recording, and the security team required a user‑friendly, open platform (no vendor lock‑in) that could be standardized across many stores.

Åhléns selected Milestone XProtect Enterprise with Axis network cameras, installed and supported by InSupport Nätverksvideo, and began rolling the solution out to multiple stores. The IP system proved easy to learn and maintain, enabled 30‑day recording and fast export to police, improved deterrence and evidence quality (helping identify a knife thief and prosecute credit card fraud), and delivered the planned scalability and operational benefits for wider deployment.

Ahlens Department Store

Anders Lundqvist

Security Manager