Mikogo
9 Case Studies
A Mikogo Case Study
EPI-USE Labs, part of the EPI-USE group that designs and supports Add-On software for SAP users, needed a reliable way to demonstrate its products online as customer security standards tightened. Increasing reluctance to download and install new software led to connectivity problems with other screen-sharing tools, preventing effective online presentations and impacting revenue.
By adopting the Mikogo HTML Viewer, EPI-USE Labs enabled customers to join demos with a standard web browser—no downloads or plug‑ins—while maintaining high security standards. The easy, secure solution let sales representatives concentrate on selling and give customers a strong first impression of the products, fulfilling the company’s presentation needs.
Markus Schüßler
Inside Sales, EPI-USE Labs GmbH