Case Study: Metro Metal Works boosts quote capture to 90% and speeds job turnaround with MIE Solutions' MIE Trak Pro

Metro Metal Works - Customer Case Study

Metro Metal Works, a precision sheet metal and welding shop in McDonough, Georgia led by president Justin Phillips, was outgrowing manual systems and needed better job tracking and faster quote turnaround. After using Excel and an older MIE Trak 32 entry, they engaged MIE Solutions and moved to the MIE Trak Pro ERP to streamline workflows, capture more work, and support growth into new markets.

MIE Solutions implemented MIE Trak Pro, replacing paper and duplicate-entry processes and automating order entry and shop tracking. The result: nearly a 90% capture rate on quoted jobs, average quote responses under five minutes, repeat jobs moved through the system in as little as one minute, clear ROI from time saved, and improved job turnover and efficiency.

Metro Metal Works

Justin Phillips

President