Case Study: Cicon Engineering achieves 30% faster quote-to-production and AS9100 compliance with MIE Solutions (MIE Trak Pro)

Cicon Engineering - Customer Case Study

Cicon Engineering, an ITAR‑compliant, AS9100‑certified supplier of cable harnessing for military and aerospace customers, faced scaling problems as its legacy ERP (Made2Manage) was never fully implemented and critical data was scattered across spreadsheets, databases and documents. To meet strict quality standards and streamline operations, Cicon consulted MIE Solutions and chose the MIE Trak Pro ERP platform.

MIE Solutions implemented MIE Trak Pro (an SQL‑based ERP) with custom features such as Risk Assessment and Contract Clauses, completing deployment in eight months with weekly training and workflow reviews. As a result, orders move from quote to production 30% faster, material purchasing time dropped from five days to two, intra‑department workflows are now 100% digital, and Cicon continues to meet AS9100 audit requirements — delivering clear ROI and ongoing process improvements with MIE Solutions.

Cicon Engineering

Michael Rey

Program Manager