Case Study: ENGS Commercial Finance achieves touchless small ticket lending and saves 50+ hours per month with Middesk

How One Commercial Finance Equipment Lender Solved Touchless Small Ticket Lending with Middesk

ENGS Commercial Finance, a long-established commercial finance company, wanted to expand into small ticket lending but faced a challenge. Their process was bogged down by the manual verification of business applicants, which prevented them from achieving a fully automated and efficient underwriting workflow. They needed a solution to integrate with their Salesforce system to automatically verify business identities and application data.

ENGS implemented Middesk's verification solution, integrating its API to perform automated KYB checks and data verification directly within Salesforce. This allowed them to achieve a 97% information completion rate for applications. The results were significant, with Middesk saving ENGS over 50 hours per month in manual processing time and enabling the company to confidently enter the small ticket lending market.

ENGS Commercial Finance

Frank Swann

Senior Vice President of Information Technology