Case Study: Checkr automates compliance onboarding with Middesk Policies

How Checkr acquired a new customer segment by automating regulatory compliance with Middesk

The customer, Checkr, faced the challenge of efficiently verifying the legitimacy of its new small business customers to meet stringent regulatory compliance under the FCRA. Their manual verification process was slow, error-prone, and costly, requiring significant time from the customer support team to analyze disparate data sources. Checkr turned to the vendor Middesk and its Policies tool to solve this problem.

Middesk's solution provided authoritative business data and, crucially, the Policies tool to automate the compliance and onboarding workflow. This allowed Checkr to set auto-approval and auto-rejection rules, drastically reducing manual reviews. The implementation saved Checkr at least a month of engineering time and over $100,000 in ongoing annual customer support costs.

Checkr

Mike Spolarich

Software Engineer