microTOOL
23 Case Studies
A microTOOL Case Study
The customer, Stadt Zürich Sozialdepartement, is the social services department for the city of Zurich, responsible for providing support services to its diverse population. Their challenge was to effectively manage and integrate these vital services. microTOOL was brought in to provide a solution.
The solution implemented by microTOOL enabled the department to improve its operational processes. This allowed for better cooperation with approximately 230 social funding bodies, supporting the department's main goal of sustainable integration for all parts of the population. As a result, microTOOL helped the Stadt Zürich Sozialdepartement enhance the provision and management of its required social services.