Case Study: a leading Australian risk management and insurance broker achieves 34% higher productivity and 50% lower costs with MicroSourcing

a leading risk management and insurance broker boosts productivity 34% with MicroSourcing

Australia’s leading risk management and insurance broker sought to grow profits and increase efficiencies by offshoring various roles. The vendor, MicroSourcing, provided an offshoring solution to facilitate the recruitment and support of a dedicated team in the Philippines.

MicroSourcing helped the client build a team of 18 offshore staff, including accountants and data analysts. This solution resulted in a 34% increase in productivity and a 50% reduction in administrative costs, improving turnaround times and customer satisfaction.