Case Study: Warrigal achieves reliable multi-site WiFi with Microsolve

Warrigal boosts WiFi coverage from 62% to 99% with Microsolve

Warrigal, an award-winning not-for-profit aged care provider, faced a significant challenge with its fragmented WiFi infrastructure across multiple sites. This patchwork network resulted in poor coverage, frequent dropouts, and an inability to support the increased digital demands brought on by COVID-19, such as telehealth and video calls for residents. Microsolve was engaged to provide technology consulting, network design, and a WiFi site survey to address these critical issues.

Microsolve designed and implemented a centralized, cloud-managed Cisco network solution, deploying over 815 new access points and upgrading switch infrastructure. This provided Warrigal with ubiquitous, high-performance wireless access. The results were transformative: WiFi coverage improved from 62% to 99% across the sites, support tickets related to WiFi dropped from 20 per month to less than 2, and the time for configuration changes was reduced from days to minutes. Microsolve's expertise delivered a seamless WiFi experience that was essential for resident wellbeing and operational continuity.

Warrigal