Case Study: Into-Sana achieves 60% faster contract negotiations and 30% lower IT support costs with Microsoft Teams

Ukrainian healthcare leader cuts costs and speeds processes with cloud solutions

Into-Sana, an Odesa-based leader in private healthcare with 1,000–9,999 employees, faced growing inefficiencies as staff juggled multiple systems and slow internal communication. To simplify employee workflows and improve decision-making, the organization moved to the cloud with Office 365 and adopted Microsoft Teams as part of a new internal employee engagement and collaboration platform.

Using an integrated solution—LS Docs alongside Office 365, Power BI, Planner and Microsoft Teams, implemented by partner Lizard Soft—Into-Sana centralized document storage, automated contract workflows and enabled faster team communication. Microsoft Teams powered whole-group meetings and real-time collaboration; the company cut contract negotiation time by 60% (to 2–3 days), reduced time to find information from over 30 minutes to about 3 minutes, raised employee engagement from 50% to 70%, and lowered IT support costs by 30%.

Into-Sana

Volodymyr Bekhta

Chief Innovation Officer