Case Study: SUEZ achieves faster decision-making and 10% market-share growth with Microsoft Teams

Suez - Customer Case Study

Suez, a global water and waste management company with about 81,000 employees, faced fragmented communications across countries and difficulty engaging 41,000 firstline workers. To unify its workforce and accelerate decision-making, Suez standardized on Microsoft 365 Enterprise and adopted collaboration tools including Microsoft Teams.

Using Microsoft Teams as the collaboration hub—alongside SharePoint Online, OneDrive, Exchange Online, Azure Active Directory, and Intune—Suez migrated 40,000 information workers in 18 months, consolidated email aliases, and eliminated duplicated work. Microsoft Teams helped waste-acquisition teams gain a two-week advantage on deals (contributing to a 10% market-share increase), expanded conferencing access, reduced unauthorized tools, streamlined IT, and is now being piloted to bring firstline workers into two-way communication.

Suez

Jean-Luc Grezes

Head of the Software Asset Management Group