Case Study: Söderhamns Kommun achieves secure, GDPR-compliant flexible working and increased productivity with Microsoft Teams

Söderhamns Kommun - Customer Case Study

Söderhamns Kommun, a coastal Swedish municipality of more than 2,500 employees, faced an ageing on‑premises IT estate, growing GDPR obligations and risky workarounds as staff used personal devices and consumer file‑sharing to stay productive. To modernise security and enable flexible working, the municipality moved to Microsoft 365 E5 and began adopting Microsoft Teams (with partner Atea) as part of a cloud-first approach.

Using Microsoft 365 E5—deploying Windows Defender ATP, Office 365 ATP, document classification and encryption, secure messaging and pilot programmes—Söderhamns Kommun reduced reliance on third‑party file sharing, cut physical server needs and improved GDPR compliance while speeding deployments. The pilots plus training have delivered more consistent, secure access across devices, higher productivity and a foundation for automation and cross‑municipality collaboration, with Microsoft Teams positioned as the primary collaboration platform for the organisation‑wide rollout.

Söderhamns Kommun