Case Study: Meals on Wheels of Greenville County saves $500,000 and boosts security, mobility, and collaboration with Microsoft Teams

Move to the cloud saves nonprofit $500,000 while improving security, mobility, and collaboration

Meals on Wheels of Greenville County, a nonprofit serving a 500‑square‑mile area with 2,000 volunteers, faced labor‑intensive scheduling, fragmented mobile communication, and risks around sensitive donor and client data while relying on on‑premises servers. To modernize operations and scale, the organization worked with Palmetto Technology Group and adopted solutions from Microsoft Teams as part of the Microsoft cloud stack (Microsoft 365, Office 365, SharePoint Online, and Azure).

Using Microsoft Teams for real‑time communication and SharePoint for document collaboration, and moving its financial systems to Azure, Meals on Wheels eliminated on‑site servers, gained mobile device management and stronger security, and streamlined volunteer scheduling and event coordination. The shift to Microsoft Teams and the broader Microsoft cloud saved the nonprofit roughly $500,000 in IT, infrastructure, and support costs and improved reliability, collaboration, and data protection.

Meals on Wheels of Greenville County

Denise Powell

Director of Projects and Facilities