Case Study: Korn Ferry achieves rapid access to expertise and faster client responses with Microsoft Teams

Korn Ferry taps collective knowledge to exceed client expectations

Korn Ferry, a global organizational advisory firm with about 8,000 geographically dispersed employees, faced slow, fragmented collaboration and difficulty locating expertise and up‑to‑date documents when responding to client requests. To address these challenges it adopted Microsoft 365 Enterprise services—notably Microsoft Teams alongside SharePoint Online, OneDrive, Azure Active Directory, and Multi‑Geo—to give consultants secure, mobile access to people and content across the firm.

Using Microsoft Teams to centralize communication and Office 365 intelligent search to surface people and documents, Korn Ferry saw rapid adoption (more than 500 teams engaged within three weeks) and dramatic time savings—what once took three to four days to assemble could be done in about 60 minutes. Microsoft Teams plus Azure AD, Enterprise Mobility + Security and Multi‑Geo also improved security and compliance (single sign‑on and MFA across dozens of apps, data residency controls), enabling faster client response and safer global collaboration.

Korn Ferry

Bryan Ackermann

Chief Information Officer