Case Study: Johnson Controls achieves seamless global collaboration and data-residency compliance with Microsoft Teams

Johnson Controls - Customer Case Study

Johnson Controls, a global manufacturer with 120,000 employees in more than 200 countries, faced growing collaboration and data-residency challenges as GDPR and other national regulations tightened. Working with Microsoft Teams as its vendor, the company adopted Office 365 tools—especially OneDrive for Business with Multi-Geo capabilities—to preserve seamless, secure collaboration across its dispersed teams.

Microsoft Teams helped Johnson Controls implement OneDrive Multi-Geo (supported by Azure Rights Management and Azure Active Directory) to keep a single Office 365 tenant, sunset about 4,500 legacy apps, and avoid costly on-premises infrastructure and an estimated ~50% increase in IT staffing. The outcome: continued global coauthoring and secure mobile access, faster user adoption across the 120,000-strong workforce, and freed IT resources to focus on strategic initiatives.

Johnson Controls

Scott Bose

Senior Director for Collaboration and Cloud Transformation