Case Study: JLL Turkey achieves improved collaboration and faster, data-driven decision‑making with Microsoft Teams

JLL Turkey improves collaboration, makes best use of data with Microsoft Teams

JLL Turkey, which manages 51 shopping malls across 23 cities, faced fragmented communication and data silos that created compatibility, security, and transparency risks and made it difficult to get a clear view of operations. To solve this, JLL Turkey chose Microsoft Teams as its core collaboration platform.

JLL Turkey migrated all data to Microsoft Teams in a single night and customized the platform by department to harmonize Microsoft applications, combine disparate tools, and centralize messaging, files, and reporting. Using Microsoft Teams has sped tax processing and reporting, enabled faster decision‑making with up‑to‑date data, increased employee mobility via mobile access, and delivered more transparent, organization‑wide reporting—demonstrating measurable impact such as the one‑night migration and noticeably accelerated operational results.

JLL Turkey

Hakan Tumkaya

Mall Management Director