Case Study: General Electric achieves high-velocity collaboration and productivity with Microsoft Teams

GE leads the way to the digital industrial age with a modern workplace culture

General Electric (GE) is shifting from an industrial incumbent to a digital industrial leader and needed to modernize how 300,000 employees collaborate, respond to machine data, and make faster decisions while maintaining strong security. To do this, GE standardized on Microsoft technologies—Office 365 and Windows 10—and began rolling out collaboration tools including Microsoft Teams to create a more connected, high-velocity workplace.

Using Microsoft Teams alongside Office 365, Skype for Business Online, Yammer, and Windows 10, GE created a hub for teamwork that enables instant messaging, single‑click meetings, mobile access to documents, and modern device management. The result: employees collaborate faster with less friction, support and ops teams gain the velocity to triage critical problems, and GE realizes measurable productivity gains (for example, reclaiming minutes per worker across its 300,000‑person workforce) while maintaining enterprise-grade security through Windows 10 and Office 365—benefits driven by Microsoft Teams.

General Electric

Jeff Monaco

Chief Technology Officer – Digital Workplace Technology