Case Study: ExakTime achieves streamlined communications and empowered remote workforce with Microsoft Teams

ExakTime streamlines communications to conquer business challenges

ExakTime, a mid‑size mobile workforce management company, faced rapid growth and the need to modernize a largely paper‑based customer base while connecting a geographically distributed development and field workforce. To accelerate its digital transformation and get expert help migrating to a cloud PaaS, ExakTime partnered with Microsoft Teams and Microsoft Development Support Services (including Azure, Azure Developer Tools, and Office 365) to find an affordable, high‑quality communications and development support solution.

Microsoft Teams was rolled out company‑wide after a successful beta, supported by an Application Development Manager from Microsoft Development Support Services and a migration to Azure. The solution tied Teams, Office 365, and Azure together to enable virtual meetings, chat‑based technical support, secure file access, and seamless collaboration; ExakTime eliminated its legacy telephony systems (saving $2,100 per month), improved uptime and remote access, and continues to optimize operations with ongoing Microsoft Teams–led support.

ExakTime

Wayne Wise

Vice President of Software Development