Case Study: Big Brothers Big Sisters of Canada achieves improved nationwide collaboration and reduced administrative backlog with Microsoft Teams

Driving collaboration in the cloud with Microsoft Teams

Big Brothers Big Sisters of Canada, a large national nonprofit with staff spread across the country, struggled with collaboration and administrative overhead. They turned to Microsoft Teams alongside Office 365 to give distributed teams better communication and coordination tools.

Microsoft Teams centralized collaboration, cutting down administrative backlog and improving efficiency so staff can spend more time on direct mentoring and achieving impactful outcomes. According to the organization’s leadership, the Microsoft Teams deployment reduced administrative delays and strengthened communication across the country, enabling more effective delivery of services.

Big Brothers Big Sisters of Canada

Jody Lundrigan

National Director, Communications and Marketing