Case Study: Benco Dental achieves improved collaboration and faster problem-solving with Microsoft Teams

Benco Dental improves collaboration and problem-solving velocity with Microsoft Teams

Benco Dental, a large U.S. dental health provider serving tens of thousands of customers, faced the challenge of organizing daily communication among hundreds of employees who discuss thousands of products. To bring order and security to these conversations, Benco standardized on Microsoft Teams as the hub for teamwork and adopted related Microsoft 365 services (Azure Active Directory, Windows 10, Exchange Online, OneDrive, SharePoint, Intune, Office 365, etc.).

Microsoft Teams was deployed companywide as the central collaboration platform, enabling chat, video calls, file sharing, and integrated workflows alongside Microsoft 365 tools. The result was highly secure, more efficient communication that improved productivity and effectiveness across the organization—streamlining collaboration for hundreds of employees and helping Benco better serve its tens of thousands of customers.

Benco Dental

Mike Burns

Vice President of IT