Case Study: Marc Jacobs modernizes accounts payable and achieves 93% automated invoice routing with Microsoft SharePoint

Marc Jacobs modernizes its back office in high style

Marc Jacobs, the global fashion house, faced a growing back-office challenge: a decentralized purchasing model that engages some 50 new vendors a week and generates over 54,000 invoices a year. Paper-based processes and invoices buried in inboxes created lost paperwork, budgeting blind spots and long approval cycles—stretching invoice processing lead time to about 45 days and tying up staff who should be focused on creative work.

The company implemented MediusFlow on Microsoft Azure, integrating it with Dynamics AX to centralize and automate accounts payable. Deployed in 21 days, the cloud solution auto-routes 93% of invoices, enables mobile approvals, cut processing time from 45 to 11 days, reached break-even in under a year, and is projected to deliver about $150,000 in productivity gains in the first year—giving Marc Jacobs faster, more secure visibility into spend and fewer manual tasks.

Marc Jacobs

Regis Litre

Chief Information Officer