Case Study: Nintex achieves real-time workflow visibility and measurable ROI with Microsoft SharePoint

Making a visible difference: workflow analytics transform business processes

Nintex is a global provider of workflow and content automation that helps organizations replace manual processes with digital workflows. As customers automated processes across SharePoint, Office 365, and cloud services, Nintex faced the challenge of giving business and IT users clear, self-service visibility into how those workflows perform, their return on investment, and where to prioritize improvements—without forcing customers through complex reporting or heavy engineering involvement.

Nintex built Nintex Hawkeye on Microsoft Azure and embedded Power BI to deliver interactive, multi-tenant dashboards (“Lenses”) that users can explore or customize via DirectQuery, while relying on Azure PaaS security features and Azure AD for access control. The result is real-time operational analytics that expose process performance and ROI; early adopters like Hawke’s Bay Regional Council reduced manual work, improved order tracking and transparency, and now make faster, data-driven decisions to continuously optimize processes.

Nintex

Luke Bongiorno

Director of Product Management