Case Study: Milaha achieves secure, scalable 24/7 customer access and reduced IT costs with Microsoft SharePoint

Major Middle East company provides clients with secure remote access to important data in the cloud

Milaha, a Qatar-based maritime and logistics firm serving oil, gas and shipping clients across the Gulf, faced an inflexible, costly on‑premises IT setup that limited scalability and prevented reliable 24/7 access to customer-facing apps. Management also had concerns about security and access controls while seeking to improve service, reduce maintenance overhead and enable future innovation.

Partnering with Qatar Datamation Systems and Microsoft, Milaha migrated to Microsoft Azure and Office 365—deploying IaaS/PaaS, SharePoint 2016 for its intranet, and Azure-hosted web apps accessed via a secure portal validated by penetration testing. The cloud transition delivered higher availability and performance, stronger security and compliance, reduced infrastructure and maintenance costs, improved remote access for employees and customers, and freed capacity to pursue IoT and other innovations.

Milaha

Hussam Sh. Al-Saeh

Head of Network and Communications