Case Study: HEMA Maschinen- und Apparateschutz GmbH achieves improved data quality, transparency and efficiency with Microsoft SharePoint

Increasing data quality, transparency and efficiency with Experlogix and Microsoft strategy

HEMA Maschinen- und Apparateschutz GmbH is a family‑owned German manufacturer of bellows, clamping systems and glass safety windows (500 employees, €40M revenue) that wanted to modernize its IT landscape and digitize sales processes. The company faced a bulky, error‑prone Excel configurator and a fragmented quoting process that lacked transparency, creating long processing times and reliance on a few specialists.

HEMA implemented a Microsoft strategy—Dynamics CRM integrated with Experlogix CPQ (plus SharePoint, SQL Server and Office)—to replace the Excel tool, automate workflows and enable team-based offer management. The project delivered on time and on budget, producing a stable, well‑adopted system that increased data quality and transparency, shortened processing times, and cut the error rate to roughly one‑tenth of a percent.

HEMA

Thomas Gabriel

Director Business Development