Case Study: Burns and McDonnell achieves seamless global employee and customer collaboration with Microsoft SharePoint

Engineering giant transforms employee and customer collaboration with Microsoft 365

Burns & McDonnell, a 100%-employee-owned engineering, architecture, and construction firm, needed to better connect distributed teams, partners, and field-based staff to improve efficiency and customer service. Slow networks, legacy phone and web‑conferencing systems, and fragmented access to email and project data made collaboration unreliable across global project sites.

The firm rolled out a modern workplace on Windows 10, Microsoft 365 (Exchange Online, SharePoint Online, OneDrive, Teams) and Azure, consolidating email, intranet, file sharing, and real‑time collaboration into one cloud platform. The change boosted productivity, reduced downtime and IT management overhead, improved security and customer communication, and helped Burns & McDonnell deliver better project outcomes and win more work while preparing to adopt advanced technologies.

Burns and McDonnell

Eric Walters

Department Manager for Core IT Services