Case Study: BPAY Group achieves digital transformation and real-time project visibility with Microsoft SharePoint

BPAY Group embraces a digital transformation with EPM Partners' pmo365 for Microsoft Project Online

BPAY Group, a leading Australian electronic bill-pay provider serving over 11 million customers, wanted to modernize operations and drive a cloud-based digital transformation while preserving its collaborative culture. The organisation needed a Project Portfolio Management (PPM) solution that would deliver projects on time and on budget, provide senior management with visibility into benefits and resources, and be readily adopted by users.

EPM Partners implemented Microsoft Project Online using their pmo365 solution, integrated with BPAY’s Office 365, SharePoint, finance systems and Power BI. The deployment delivered real-time portfolio visibility, consistent project governance, resource-capacity insights, timesheet and cost integration, and improved customer-facing service and operational efficiency — enabling BPAY to track outcomes better and plan further digital innovation.

BPAY Group

Sean Nairn

Head of Project Services