Case Study: Translink achieves 25% faster project reporting and 10% greater project management efficiency with Microsoft Project

UK Public Transit Company Elevates Project Management and Transforms Decision Making

Translink, the public transit operator in Northern Ireland, needed better governance, faster insight, and a more efficient way to manage a large, growing project portfolio supporting rail and bus infrastructure. Facing hundreds of concurrent projects and rising capital spend, the company replaced an inadequate PMO system with Microsoft Project (alongside Power BI, Office 365, Project Online and SharePoint Online) to meet P3O best-practice requirements and restore timely, accurate portfolio reporting.

Microsoft Project — deployed with partner TPG and integrated with Power BI and SharePoint — delivered a unified project-centre, a TPG-built baseline importer, and real-time reporting that freed project teams to analyze rather than reconcile data. The change removed a week of non-productive PMO time each month (about 25% monthly reporting time saved), drove roughly 10% greater overall project management efficiency, enabled management of £100m+ in capital projects, and improved decision-making and collaboration across Translink.

Translink

Chris Conway

Chief Executive Officer