Case Study: Samuel, Son & Co. achieves 60% time savings and streamlined project management with Microsoft Project Online

Steel Parts Manufacturer Overhauls Processes, Drives Business Value With Microsoft Project Online

Samuel, Son & Co., a large North American steel products manufacturer, struggled with more than a dozen ERP systems, aging on‑premises infrastructure, and labor‑intensive manual project processes that limited visibility and slowed execution. To modernize its PMO, the company adopted Microsoft Project’s cloud offering Project Online together with Office 365, Power Automate, and Power BI to centralize project intake and management across sites.

With partner Data Outsource, Microsoft Project’s Project Online and the Microsoft Power Platform automated intake (integrating ServiceNow), approvals, task assignment, and reporting, giving stakeholders real‑time Power BI dashboards and eliminating most manual tasks. The PMO reports about 60% time savings from removing manual data entry (with expectations of 75–80% at full adoption), faster approvals and project completion, and unified project visibility for teams and leaders.

Samuel, Son & Co.

Neeta Manghnani

IT PMO Manager