Case Study: Brookdale Senior Living achieves a streamlined enterprise PMO and improved resource visibility with Microsoft Project Online

Brookdale Senior Living - Customer Case Study

Brookdale Senior Living, headquartered in Brentwood, Tennessee, is the leading operator of senior living communities in the U.S. After growth through acquisitions left the company with a large, decentralized IT environment, Brookdale needed to streamline its PMO and gain visibility into resource capacity; it turned to Microsoft Project and is deploying Microsoft Project Online as a scalable, cost‑effective enterprise solution.

Microsoft Project Online consolidated and standardized project management across Brookdale, improved resource management, and delivered executive dashboards to support IT and non‑IT projects and strategic roadmapping. By using Microsoft Project, Brookdale achieved increased efficiency, a better cadence for rolling out new programs, and stronger change‑management capabilities that provide clearer expectations for community operations.

Brookdale Senior Living

Paul Nigro

Chief Information Officer