Case Study: Votorantim Center of Excellence achieves a 288% increase in feedback delivery and empowers employees with Microsoft Power Apps

With Power Apps and Microsoft 365, Votorantim Center of Excellence empowers employees and increases feedback delivery by 288%

Votorantim Center of Excellence, a professional services organization of 1,000–9,999 employees, needed to strengthen its feedback culture and simplify a mix of disparate tools. To solve this, they used Microsoft Power Apps alongside Microsoft 365 technologies (Microsoft Teams, Power Automate, Power BI and SharePoint) to create an integrated, easy-to-use feedback tool.

Using Microsoft Power Apps the team built "Hi!"—a unified feedback solution embedded in Teams with Power BI dashboards and automated flows—streamlining management and improving the user experience. The implementation increased feedback delivery by 288%, boosted tool usage, simplified administration and optimized costs, demonstrating clear measurable impact from Microsoft Power Apps.

Votorantim Center of Excellence

Cristal Milani

DHO Analyst