Case Study: Toyota Material Handling India achieves streamlined, cloud-based operations and unified inventory visibility with Microsoft Power Apps

Toyota Material Handling India uses Microsoft Dynamics 365 to optimize operations

Toyota Material Handling India faced fragmented systems, heavy manual work, and security and data‑consolidation challenges across accounting, operations and inventory as it expanded. To centralize processes and enable real‑time decision making, TMHIN implemented Microsoft Dynamics 365 and related Microsoft solutions (Microsoft Power Apps, Microsoft Power BI, and Azure) with EY India as the implementation partner.

EY India customized Dynamics 365 Finance & Operations and cloud infrastructure to automate approvals, integrate procurement, sales, rentals, HR and inventory, and provide a single‑window view of stock across locations. The Microsoft solution (including Microsoft Power Apps for future extensibility) delivered faster decision‑making, reduced turnaround times through paperless workflows, improved employee productivity and resource utilization, and ensured business continuity during COVID‑19 while laying the foundation for further digital transformation.

Toyota Material Handling India

Manish Mendiratta

National Head of After Sales