Case Study: Champion Windows & Home Exteriors achieves integrated operations and 20–30% inventory reduction with Microsoft Power Apps

Synoptek Implements Microsoft Solutions for Digital Transformation

Champion Windows, a large U.S. manufacturer of custom home-improvement products, faced siloed legacy systems and paper-based processes across dozens of affiliates that limited visibility and increased costs. To modernize finance, inventory, manufacturing, and sales operations, Champion adopted Microsoft Power Apps along with Dynamics 365, Power BI, and SharePoint to integrate ERP/CRM, automate workflows, and enable analytics.

Synoptek implemented Dynamics AX/365, Dynamics 365 Field Service, Power Apps, Power BI and SharePoint Online to consolidate finances, automate scheduling and invoicing, and build ETL-driven analytics—leveraging Microsoft Power Apps to create day-to-day solutions. The integrated system eliminated disparate systems, standardized processes, improved visibility, reduced inventory by 20–30%, and shortened the financial close from about a month to five days while improving field-service utilization.

Champion Windows

Dave Hofmeister

Vice President of Information Technology