Case Study: Syngenta Group achieves rapid legal automation and companywide impact with Microsoft Power Apps

Syngenta Group legal team creates companywide impact using Microsoft Power Platform

Syngenta Group’s legal team faced productivity bottlenecks from scattered information, rising project demand, and limited developer resources—challenges amplified by remote work during COVID‑19. To address this, the team adopted Microsoft Power Apps and the broader Microsoft Power Platform stack (Power Automate, Power Virtual Agents, Azure SQL Database, Power BI) to enable rapid, low‑code solutions without needing specialist developers.

Using Microsoft Power Apps, the team built solutions including the Project Pool, a 24/7 chatbot portal for locating documents, an automated service‑ticketing flow, and a global site security‑audit tool that feeds Power BI dashboards. The vendor’s tools cut development from months to days (working prototypes in two–three days), eliminated information loss, reduced the need for travel, improved transparency and analytics, and avoided costly third‑party systems—delivering clear efficiency and agility gains for Syngenta Group.

Syngenta Group

Richard Hyams

Head of Legal Operations Technology and Process