Case Study: Suite Hub streamlines bookings and achieves a 30% boost in conversions with Microsoft Power Apps

Suite Hub streamlines bookings and increases conversions with Dynamics 365 Sales and Power Apps

Suite Hub, a UK–based serviced accommodation provider, faced inefficient, spreadsheet-driven booking and quoting processes that exposed sensitive customer data and slowed growth. To centralize data, tighten security, and improve booking conversions, Suite Hub adopted Dynamics 365 Sales alongside Power Pages, Power Automate and Microsoft Power Apps to replace manual workflows and present real‑time options to corporate bookers and accommodation providers.

Using Microsoft Power Apps together with Dynamics 365 Sales, Power Pages and Power Automate (with implementation support from AlexaCRM), Suite Hub built a secure, low‑code platform and Power App portals that deliver market intelligence, automated invoicing, and mapping plug‑ins. The solution increased booking-process efficiency by more than 60 percent and lifted booking conversions by over 30 percent, while simplifying billing and reducing manual errors.

Suite Hub

Gary Moore

Founder and Chief Executive Officer