Case Study: Office Depot preserves culture and conserves resources with Microsoft Power Apps

Office Depot keeps culture and community strong, conserves resources with Microsoft Teams as a platform

Office Depot faced a sudden need to preserve its service-oriented culture and keep operations running when COVID-19 forced a rapid shift to remote work. The Boca Raton–based retailer (and CompuCom parent) needed a unified collaboration platform to connect 11,000 employees, maintain customer service, and rapidly launch new processes like curbside pickup — all while reducing licensing costs and enabling faster application development. To meet these challenges Office Depot adopted Microsoft 365 and Microsoft Teams and turned to Microsoft Power Apps and the broader Power Platform for low‑code solutions.

Using Microsoft Power Apps in Teams, Office Depot built more than 30 custom apps (including a Payroll Action Form and Contingent Workforce Request), launched a citizen‑developer program, and consolidated tools into a single collaboration hub. The result: 11,000 employees working from home in days, a curbside pickup service launched in 48 hours, and more than $100,000 in savings from reduced third‑party licensing and faster delivery — all while improving employee engagement, meeting quality, and operational agility with Microsoft Power Apps.

Office Depot

Bob Marioni

Senior Software Engineer