Case Study: Integrated Power Services achieves a 15% productivity boost and streamlined operations with Microsoft Power Apps

Motor and generator service company develops custom apps, unifying processes and enhancing customer experience

Integrated Power Services (IPS) is a North American leader in electric motor and generator repair and maintenance that faced slow, paper-based workflows for data collection, work logging, and report generation across more than 20 facilities. The company needed to replace disparate paper forms and manual ERP entry so it could track parts and jobs more accurately, speed reporting, and standardize processes—so IPS turned to Microsoft Power Apps (using PowerApps) and partner Confluent to modernize its operations.

Working with Confluent and building on Microsoft Power Apps, IPS digitized and unified its forms and workflows into a custom PowerApps solution that runs independently of its ERP and integrates with Azure for real-time tracking. Deployed in three shops after a six‑month build (with rollout to all sites planned), the solution eliminated paper, automated photo capture and cataloguing, improved visibility across departments, standardized reports, and delivered an estimated 15% productivity gain—giving IPS faster service delivery, higher customer satisfaction, and what it calls a 10‑year competitive advantage.

Integrated Power Services

Scott Melzer

Vice President of IT & Purchasing